Here is a clear, simple, and professional Refund Policy page for your website:
Last Updated: November 2025
At Charleston SEO Company, we work hard to deliver high-quality SEO and digital marketing services. Because SEO involves time, research, and ongoing work, we have a transparent refund policy outlined below.
1. No Refunds After Work Has Started
All payments are non-refundable once we begin any part of your SEO, Google Business Profile optimization, content work, or link-building tasks for the billing cycle.
This includes:
- Keyword research
- Technical fixes
- Content writing
- Backlink outreach
- GBP optimization
- Reporting and analysis
2. Monthly Plans
When you subscribe to any monthly SEO package:
- The fee covers the full month of work.
- Refunds are not provided for partial months.
- If you cancel, your service will continue until the end of the paid billing period.
3. No Rankings or Traffic Guarantee
SEO results differ for every business.
We do not guarantee:
- #1 Google rankings
- Specific traffic numbers
- Lead or sales volume
Because of this, refunds cannot be issued based on performance expectations.
4. Pre-Paid or Custom Projects
Custom projects, website work, or one-time SEO tasks require upfront payment.
These fees are also non-refundable once work begins.
5. Duplicate Payments
If a customer is charged twice by mistake, we will issue a refund for the duplicate payment after verification.
6. Chargebacks
If a chargeback is filed:
- All ongoing work will be paused immediately.
- We will provide documentation proving completed work.
- We reserve the right to dispute any chargeback made without prior communication.
7. Contact for Billing Issues
If you have any questions or concerns about payments, please contact us at:
📩 hello@gray-aardvark-487631.hostingersite.com
We are always happy to help and resolve issues quickly.
If you want, I can also create a Cancellation Policy, Service Agreement, or Privacy Policy page to complete your website.